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Gift Registry

Everything you need to know about creating and managing your babycity gift registry.

If there is a recall on an item I received as a gift, will I be notified?

If an item is recalled, an email is sent to the person who purchased the gift. If you receive an email regarding an item you gave as a gift, please contact the recipient and advise them to contact us for more information.

How do I return or exchange an item I received as a gift?

Our returns policy applies to all items purchased off a registry. You need to provide details such as purchase date, price and purchase location from your gift giver for any returns or warranty purposes.

How do I share my gift registry?

You can quickly and easily share your gift registry by email, or by copying and pasting your gift registry link to share it.

Can I choose to have the gift I buy sent directly to the recipient? Or to myself?

Yes, if the recipient has added their address to be shown at checkout, this will show if you are purchasing from their shared link. Alternatively, you can simply change the delivery address at checkout to the recipient’s address, or let store staff k

Can I keep adding to the registry, even after initial set up?

Yes you can easily add, remove or replace items on your registry to match your needs.

How do I create my gift registry?

You can create your gift registry online, and items on your registry can be bought through our website or in store. To create your gift registry, you must first sign up to our Bub Club™, OR if you are already a member, login here. Once logged in, you

What happens if something on my registry becomes out of stock, or is discontinued?

Items will no longer be available to purchase. If it becomes available again, it will be able to be purchased.

Am I notified when items on my registry are purchased?

Items are marked off your gift registry once purchased, simply login to your registry to see what has been purchased.

How do I purchase off a registry in-store and online?

To find a registry online, click on the URL sent from the registry creator, or if they've made it public you can search for their registry by name. If you are in-store, please let our friendly team know you are purchasing from a registry, and they ca

An item was on sale when I put it into my gift registry and now it is not?

At babycity®, we act quickly in adjusting prices to stock levels offering promotional discounts for a limited time. We are unable to adjust the pricing after the promotional period has finished. We run promotions throughout the year, the best way to