How long will my order take to arrive?Updated 15 days ago

At this time please allow for a slightly longer wait time on our usual 2-5 working days delivery timeframe. Please be advised, during times of high order volume (such as during a Flash sale) and public holidays this delivery period may take longer. This is subject to stock availability.

If your order does not arrive within this timeframe, please contact us at [email protected] Please include your order number in any correspondence so we can assist you quickly.

All orders are delivered by Post Haste, or Mainfreight or larger bulky items. Once your order has been shipped, you will receive a confirmation email including a Track & Trace number for your package. Follow the links provided.

Please note, babycity® does not deliver to the Chatham Islands, P.O.Boxes and private bags, it must be a physical address.