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Delivery

Everything you need to know about our shipping & delivery

Can I track my delivery?

Once your order has shipped you will receive a shipping confirmation email from baby city. You will also receive your tracking details from our nominated courier partner, Post Haste (or Mainfreight for larger bulky items). They will keep you informed

Do you deliver overseas?

We will gladly accept orders from overseas, but they must be shipped to a New Zealand address. babycity.co.nz will ship anywhere in New Zealand (excluding the Chatham Islands, PO Boxes and private bags).

How long will my order take to arrive?

At this time please allow for a slightly longer wait time on our usual 2-5 working days delivery timeframe. Please be advised, during times of high order volume (such as during a Flash sale) and public holidays this delivery period may take longer. T

What are your shipping rates?

FREE DELIVERY for any orders over $100 when delivered within New Zealand*. For specific Big and Bulky nursery items (Nursing Chairs, Wooden Cots and Bassinets) a separate bulk item charge will apply, this will be displayed at the checkout. $7 freight

What is your shipping policy?

We aim to despatch online orders within 5-7 working days. Please be advised, during times of high order volume (such as during a Flash sale) and public holidays this delivery period may take longer. This is subject to stock availability. All orders a